![]() You will probably get offered something you don’t want (e.g. discount immediately in the negotiation with Comcast. Since, I was already half way out the door, I was offered a $50/mo. Most recently, I was offered the “new customer promo”, despite being an existing customer. If you’ve been a long time customer, often times, the Xfinity rep will offer you a loyalty discount if you stay. You are going to “switch to a competitor because they have lower prices”. Tell Comcast that you want to Cancelīe resolute. These specialists have access to deals and discounts that other reps will not. A regular customer service rep won’t do anything for you, nor are they incentivized to do so, like a “loyalty specialist” or “retention specialist” is. ![]() These are the Comcast employees who have the power to cut you a deal. Ask for a Comcast “Loyalty Specialist” or “Retention Specialist” Write down specifics to reference on the phone. You can try the nice and charming route or raise your hands and scream and shout, but if you don’t have pricing leverage, you won’t get anywhere. Research Comcast & Competitor DealsĪs I highlighted above, you want to know exactly how much your current plan would cost with other providers offered roughly in your area. You can now replace your Xfinity DVR & TV Box with your own using Xfinity Stream and a compatible streaming device like a Roku Ultra or Smart TV, saving $8.50 per month ($102 per year) for the first device and $7.50 per month ($90 per year) for each additional device. Replace the Xfinity DVR or TV Box with Xfinity Stream You simply plug the Ooma device in to the back of your router, plug your phone into the Ooma, and you’re all set. It only costs a few bucks per year in taxes, so you save significantly over Comcast Voice and allow yourself more negotiation power in the future. I’ve used an Ooma for over a decade with Comcast internet and it works just as well. And it costs significantly more than other alternatives. Don’t Pay for Comcast Xfinity VoiceĬomcast Xfinity Voice is simple VoIP (voice over internet protocol). Here’s more info on how to replace a comcast modem with your own. The devices will usually pay themselves off in less than 2 years (vs leasing). These combos will allow you to cut your Comcast modem rental fee. TP-Link AC1750 – WiFi 5: up to 1.75 Gbps (1.2 Gbps on 5GHz band + 600 Mbps on the 2.4 GHz band).Netgear Nighthawk AX1800 – WiFi 6: up to 1.8 Gbps (1.2 Gbps on 5 GHz band + 574 Mbps on 2.4 GHz band).TP-Link AX1800 – WiFi 6: up to 1.8 Gbps (1.2 Gbps on 5 GHz band + 574 Mbps on 2.4 GHz band). ![]() TP-Link AX3000 – WiFi 6: up to 3 Gbps (2.402 Gbps on 5GHz band + 575 Mbps on the 2.4 GHz band).Recommended Routers (to pair with modem above): If you want a gateway (modem and router combined in 1 device), I don’t recommend that because they aren’t as reliable and you can’t upgrade one half, but the Arris G36 (up to 2.33 Gbps and WiFi 6) and Netgear CAX30 (up to 949 Mbps and WiFi 6) are good value options. ![]() Note: you can just as easily (and at a big cost savings) add landline voice (VOIP) functionality by connecting an Ooma device to your router. If you want Xfinity Voice, go with either the Netgear CM2050v (up to 2.33 Gbps) or Arris T25 (up to 949 Mbps). Recommended Modems (to pair with routers below): However, any of the following modem/router combos will work: I recommend the Motorola MB8611 modem and TP-Link AX1800 router, which will give you just as good (or better) performance that Xfinity “xFi”, but will be paid for in just over a year (vs leasing from Xfinity). That’s crap! You can try to negotiate it away, but that just limits your ability to get other Comcast discounts to cut your bill. Replace your Comcast Modem with your OwnĬomcast has raised their modem rental fee to $14 per month ($168 per year) for the privilege of paying them additional money to use their service. A very similar service at a cheaper price? It turns out that’s Comcast’s kryptonite! Here’s how I got my total Comcast bill lowered and how you can too.ġ. I found out that I could get an equivalent plan through AT&T for about $40 cheaper than what I was paying as a long-time customer with Comcast. Recently, AT&T has rolled out their fiber internet and TV streaming bundles in my area.
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